Why Risk Buying from Overseas?
Take Up the ‘Fair Go’ Challenge
Buying overseas can seem like a good idea as the Aussie dollar fluctuates in the current market. As attractive as this may appear, you need to weigh up all the costs and risks involved with buying from an overseas website. For the sake of Aussie jobs and the Aussie market, we are going to challenge overseas online advertising prices, by asking you to give us a ‘Fair Go’ at winning your business, instead of sending it overseas.
To take up the Fair Go Challenge, all we ask is that you send us an email with the following information, and let us win your business. We will need:
- Your name, a phone number and email address
- The product you are looking at
- The advertised price and the website you found it on
- The Shipping charges you have been quoted
- Does the price include Border GST?
When we receive your email, we will come back to you within 1 business day with our best offer! Then you simply choose the option that gives you the best ‘Fair Go’
The Risks with Buying from Overseas:
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When Buying from an Overseas Website
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When Buying from DiscountDogFence
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| When purchasing a product through an overseas website, there are a number of risks that may not be explained. Things like the fact that a Warranty can be voided simply by taking the product out of the country and using it in another country with different power supply. | By purchasing through Discount Dog Fence, you are automatically ensured that all relevant warranties, as described on our website are applicable to the product you purchase. Included with this is our own ’90 Day Upgrade Warranty. |
| Products purchased outside of Australia will not be checked to see if they meet Australian standards, including the ACMA ‘C-Tick’ compliance. This non-compliance can have serious and impacting consequences. | All products that Dogmaster Trainers provide are compliant with relevant Australian Standards, including the ACMA ‘C-Tick’ which is applicable to the majority of bark collars, invisible dog fences and dog training collars. Peace of mind assurance |
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Price
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| Due to the movement of the Australian Dollar, this can make overseas purchased look appealing. However, you also need to take into account other cost-factors including freight/shipping and Border GST. |
All prices we display, are inclusive of GST and we offer a flat shipping fee across the majority of our products. There are no hidden costs, when purchasing through us. Further to this, we are setting ourselves the challenge of providing you with a competitive price to compete against any advertised price that you may have found on an overseas website. Simply take up our ‘Fair Go’ challenge and see how well we work to gain your business. |
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Other cost factors include after sales service and support. Don’t forget to factor in the cost of the international call and the time differences. If you have bought a product from overseas, any warranty or repair work will be in that currency, but will also cost you the shipping of getting the product sent and returned. That in itself can be costly. Not to mention that if you are sending a product that has been in contact with animals or dirt, customs at either country may charge you for the fumigation and cleaning of the product. |
For us, after sales service and support is a vital aspect of our business. We understand that you want results from your product and want to be able to get support and advice at a moment’s notice. With this in mind, our friendly team are trained on our products and their uses. We also have our own in-house Service Department who are able to advise you with any concerns you have. Further to that, our technicians can assist you with any warranty and repair work. All easily achieved thanks to our Freecall phone number. |
